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Operations

Lumens: ops digitalisation in 4 months

Client
Lumens Group
Duration
4 months
Team
2 PMs, 4 full-stack engineers, 1 AI engineer, 1 designer
Lumens: ops digitalisation in 4 months

The challenge

Lumens Group, a mid-cap industrial company, operated with 12 different ERPs inherited from acquisitions. Inter-subsidiary order routing took 5 days on average, with an error rate above 8%. A single ERP migration would have cost £2.5M and 18 months.

Our approach

  1. 1Rather than an ERP migration, design of a routing platform connected to the 12 ERPs via API or email parsing.
  2. 2Classification + extraction agent that reads each order, identifies the source and target subsidiary, the SKUs.
  3. 3Automatic generation of transfer orders in the right target ERP.
  4. 4Real-time dashboard for operations, alerting on anomalies.

The results

4 months
ROI reached (vs. 18 months projected for an ERP migration)
−87%
Inter-subsidiary routing time (5 d → 16 h)
< 1%
Error rate (vs. 8% manual)
−£2M
Saved vs. single ERP migration

Tech stack

Next.jsPostgreSQLGPT-5 + Claude 4.7Sage X3AWS EU

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